Introduction
These rules govern participation in all sweepstakes conducted on this website and on our social media channels. By taking part in a sweepstake, you agree to these rules as well as to our terms and conditions of sale.
Definition of "Sweepstake"
A sweepstake is a contest in which participants have a chance to win a prize. The winner is selected at random from all eligible entries. Taking part gives you a chance to win — it does not guarantee a prize.
Eligibility
Sweepstakes are open to individuals aged 18 or over who reside in mainland France or in the European Union and hold a valid mailing address in that territory. Employees of MERTRA and members of their immediate family may not enter. One entry per person per sweepstake, unless the rules of a specific operation state otherwise.
Participation methods
With purchase. Any order placed on this website during a sweepstake period is automatically entered into that sweepstake. Your order remains a purchase of the items you selected; the sweepstake entry is an additional opportunity offered at no extra cost.
No purchase necessary. You may enter free of charge by emailing contact@mertra.com with your full name, postal address, email address and the name of the sweepstake. Free entries carry exactly the same chance of winning as entries made with a purchase.
Sweepstake duration
Each sweepstake opens and closes on the dates announced on this website or on our social media channels. Entries received after the closing date are not valid.
Winner selection and notification
Winners are drawn at random from all valid entries and notified by email or private message within 7 days of the draw. If a winner does not respond within 14 days, the prize is forfeited and redrawn among the remaining valid entries.
Prizes
The prize and its value are stated for each sweepstake. Prizes cannot be exchanged, transferred to another person or converted into cash. Any tax or charge arising from a prize is the responsibility of the winner where the law so provides.
General conditions
All decisions made by MERTRA regarding a sweepstake are final. Participation implies full and unreserved acceptance of these rules. MERTRA may cancel or suspend a sweepstake in the event of fraud, technical failure or any circumstance beyond its control.
Data protection
Personal information collected for a sweepstake is used solely to run the operation and award the prize. It is processed in accordance with our privacy policy and deleted once the operation is closed, unless you have explicitly agreed to receive our communications.
Social media
Our sweepstakes are in no way organised, sponsored, endorsed or administered by Instagram, TikTok, Facebook or any other social network. These platforms bear no responsibility in connection with them.
Changes to the rules
These rules may be modified at any time. The version posted on this page is the version that applies.